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11.12.2025
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GenAI, Agentic AI Reshape Insurance Industry
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Leading insurance enterprises are implementing generative AI and agentic AI throughout most of their operations, gaining a crucial competitive edge in speed, pricing, accuracy and customer experience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and a...
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11.12.2025
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ISG Expands Scope of Research on AI, Vertical Industries
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Information Services Group (ISG) (Nasdaq: III ), a global AI-centered technology research and advisory firm, will expand its influential research into enterprise AI in 2026, publishing an even broader portfolio of ISG Provider Lens® and ISG Buyers Guide™ reports with deep insights into service and software providers and major technology trends.
T...
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10.12.2025
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Insurers Adopt GCCs to Address AI Needs, Strengthen Operations
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Insurance enterprises are partnering with service providers to establish global capability centers (GCCs) that can attract AI resources, reduce costs, expand capabilities and improve operational resilience amid market changes and economic uncertainty, according to a new research report published today by Information Services Group (ISG) (Nasdaq: I...
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09.12.2025
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Enterprises Unify, Accelerate Business Planning with AI-powered Software Platforms, ISG Says
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A growing number of companies are using dedicated business planning software to integrate their planning activities and align them with enterprise strategy and objectives, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guide™ for Business Plann...
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08.12.2025
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ISG to Evaluate Life Sciences Digital Services
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining IT service providers and contract research organizations (CROs) across key digital and operational areas in the life sciences domain.
The study results will be published in a comprehensive ISG Provide...
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04.12.2025
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ISG to Study Duck Creek Ecosystem Service Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers that help insurers implement and enhance the Duck Creek property and casualty (P&C) insurance platform.
The study results will be published in a comprehensive ISG Provider Lens®...
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04.12.2025
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DataOps Accelerates Scalable Enterprise AI, ISG Says
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Enterprises are adopting agile, responsive data processes to support trusted, reliable implementations of AI and automation, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guide™ for DataOps, produced by ISG Software Research, provides the rank...
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02.12.2025
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ISG to Evaluate Snowflake Ecosystem Partners
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining provider capabilities within the fast-growing Snowflake services ecosystem.
The study results will be published in a comprehensive ISG Provider Lens® report, called Snowflake Ecosystem Partners, sched...
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25.11.2025
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ISG to Study Databricks Ecosystem Service Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining how Databricks service providers help enterprises modernize their use of data.
The study results will be published in a series of comprehensive ISG Provider Lens® reports, called Databricks Ecosystem...
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25.11.2025
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Companies Prioritize Revenue Performance with AI, ISG Says
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Enterprises are unifying revenue operations and performance management across channels, using software designed to help leaders and sellers align strategies and processes with business goals, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guide...
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25.11.2025
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ISG Announces 2025 ISG Paragon Awards™ and ISG Software Innovation Awards™ Winners for EMEA
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has announced the winners of the 2025 ISG Paragon Awards™ and the ISG Software Innovation Awards™ for EMEA.
The winners of both programs were announced at the 2025 ISG Sourcing Industry Awards gala dinner on November 19, at the conclusion o...
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24.11.2025
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ISG to Study Salesforce Ecosystem Partners
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers that help enterprises redefine workflows and accelerate time to value through the Salesforce platform.
The study results will be published in a series of comprehensive ISG Provider...
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24.11.2025
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ISG Announces 2025 ISG Paragon Awards™ Asia Winners
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has announced the winners of the inaugural 2025 ISG Paragon Awards™ Asia, which recognize innovative approaches that help enterprises leverage technology to make a significant and lasting impact on their businesses.
The following winners w...
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21.11.2025
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Compensation Management Software Evolves with AI and Analytics to Drive Workforce Strategies, ISG Says
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Total compensation management (TCM) software has become the core of most large enterprise compensation programs, combining multiple functions into one operating model that fulfills both financial and talent requirements, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq...
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21.11.2025
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ISG Presents 2025 Star of Excellence™ Awards to Capgemini, HCLTech, Hexaware
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has named Capgemini, HCLTech and Hexaware as Client Champions, the top overall honor in the 2025 ISG Star of Excellence Awards™, recognizing the three service providers for consistently demonstrating the highest standards of customer service...
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20.11.2025
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ISG to Study SAP Ecosystem Service Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers offering SAP-based solutions for enterprises as many companies migrate to the cloud and adopt AI.
The study results will be published in a series of comprehensive ISG Provider Lens® reports...
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19.11.2025
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ISG to Publish Report on Digital Engineering Services
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers that help enterprises increase their agility and reduce time to market through digital engineering.
The study results will be published in a series of comprehensive ISG Provider Len...
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17.11.2025
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Enterprises Shift to AI and SaaS to Drive Strategic HR Services, ISG Survey Finds
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Enterprises, seeking to modernize their human resources technology, have migrated decisively to software-as-a-service (SaaS) and launched AI tools for HR, according to results of a new biennial report released today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG State o...
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14.11.2025
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ISG to Study Procurement Service Providers Worldwide
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining how service providers are helping enterprises meet their evolving procurement goals.
The study results will be published in a comprehensive ISG Provider Lens® report, called Procurement Services, sch...
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13.11.2025
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ISG to Study Robotics and Physical AI Service Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining the capabilities of service providers to assist organizations using robotics to improve operations and create more connected, technology-enabled workforces.
The study results will be published in a c...
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13.11.2025
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GenAI Transforms Application Development in Germany
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Enterprises in Germany are augmenting application development with AI, embracing a model that unites innovation, compliance and precision engineering, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AI-dri...
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12.11.2025
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Enterprises Are Adopting Data and Governance Frameworks and Talent Strategies for Agentic AI, ISG Says
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New research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says enterprise agentic AI initiatives are gaining momentum as companies redesign data architectures, governance frameworks and employee training to support more agents with greater autonomy.
The 2025 ISG Provider Lens® globa...
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12.11.2025
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ISG Executives Win 2025 Stevie® Awards
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced that three ISG leaders have won 2025 Stevie® Awards for their work guiding ISG clients on their AI transformation journeys.
Kimberly Tobias, partner, was awarded a Gold Stevie Award, and Eleanor Matthews, ISG sales leader f...
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12.11.2025
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GenAI Plays Growing Role in Brazilian Business
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Enterprises in Brazil are moving from pilot projects to production use of generative AI (GenAI) to achieve productivity gains with measurable returns on investment, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provide...
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11.11.2025
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Brazilian Enterprises Redefine Work with AI, Automation
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Organizations in Brazil are expanding their use of AI and other technologies to modernize work and employee experience for greater productivity and enterprise agility, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Prov...
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06.11.2025
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ISG to Study ServiceNow Ecosystem Partners
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers in the ServiceNow ecosystem that are helping enterprises streamline workflows across industries.
The study results will be published in a series of comprehensive ISG Provider Lens® reports,...
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06.11.2025
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ISG to Study Global Capability Center Service Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining how service providers are enabling global capability centers (GCCs) to evolve from traditional, shared services focused on transactions into AI-enabled, connected business platforms to boost innovation...
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05.11.2025
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Enterprises Embrace AI to Enhance Supply Chain Resilience
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Enterprises are accelerating the modernization of their supply chains for greater agility, visibility and sustainability amid geopolitical and environmental disruptions, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Pro...
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05.11.2025
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GenAI Growth Boosts Brazilian Cloud Migration with AWS
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Enterprises in Brazil are accelerating digital transformation by incorporating generative AI (GenAI) into their processes, aided by tools from AWS and its ecosystem partners, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 IS...
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04.11.2025
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Brazilian Enterprises Modernize Supply Chains with AI
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Enterprises in Brazil are integrating AI into their supply chain operations to increase efficiency, agility and visibility across production and logistics, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® S...
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04.11.2025
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German Firms Embrace AWS for Scalable IT Modernization
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German enterprises are rapidly adopting AWS and its cloud-native and AI-enabled services to modernize IT and data infrastructure, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AWS Ecosystem Partners repor...
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03.11.2025
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Information Services Group Announces Third-Quarter 2025 Results
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced financial results for the third quarter ended September 30, 2025.
“ISG delivered an excellent third quarter, continuing our AI-powered momentum with clients,” said Michael P. Connors, chairman and CEO. “Excluding our divest...
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31.10.2025
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AWS Ecosystem Fires Up AI, Cloud Strategies at U.S. Firms
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Enterprises across the U.S. are working with AWS and its partner ecosystem to accelerate cloud modernization and rapidly scale their use of AI, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AWS Ecosystem...
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31.10.2025
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AI Adoption Reshapes Contact Center Experience in Europe
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Across Europe, organizations are redefining customer experience (CX) operations by implementing intelligent, automated and cloud-enabled platforms that unify service delivery and enhance customer value, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and...
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30.10.2025
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AI Transforming Contact Centers into Growth Engines
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Enterprises are elevating contact centers from transactional hubs to centers of business growth using AI, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® global Contact Center — Customer Experience Service...
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30.10.2025
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Brazilian Contact Centers Accelerate Digital Transformation
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Brazilian enterprises are modernizing contact center operations through advanced digital technologies to improve efficiency while ensuring customer satisfaction, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider L...
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30.10.2025
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AI, Hybrid CX Models Strengthen Australian Contact Centers
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Companies in Australia are accelerating their adoption of AI-enabled and hybrid contact center models to improve efficiency, compliance and customer experience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Le...
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29.10.2025
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Swiss Enterprises Lead AI-Driven Workplace Modernization
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Swiss enterprises are at the forefront of the global transition to an AI-driven future of work, adopting automation and hybrid work practices faster and with greater focus than their European counterparts, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research...
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29.10.2025
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GenAI, Agentic AI Transform German Work Practices
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Slowing growth and persistent skill shortages are prompting enterprises in Germany to adopt new workplace models centered on flexibility and autonomous AI systems, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider...
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29.10.2025
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AWS Providers Help Asia Pacific Firms Modernize Operations
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Enterprises across Asia Pacific are rapidly modernizing their operations with services from the AWS cloud ecosystem to enhance their competitiveness and efficiency, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provide...
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28.10.2025
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U.K. Enterprises Embrace Sustainable Cloud-Native AWS
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Enterprises in the U.K. are accelerating cloud migration and data transformation centered on AWS, with strong momentum across industries, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AWS Ecosystem Partn...
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28.10.2025
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Europe’s Medical Device Makers Embrace AI Innovation
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European medical device companies are carrying out digital transformations to modernize regulatory operations, strengthen post-market surveillance and improve patient safety, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 I...
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27.10.2025
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AWS Expansion Fuels Cloud Transformation in Mexico
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Enterprises in Mexico are accelerating cloud modernization and AI adoption, aided by AWS’ establishment in 2025 of a regional hub in the country, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® AWS Ecosyst...
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27.10.2025
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Agentic AI Emerging as Enterprise Game-Changer
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Enterprises are experimenting with and adopting early forms of agentic AI, a transition that is already beginning to change how they think about productivity, decision-making and business transformation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research an...
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24.10.2025
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U.S. Enterprises Transform Operations Through AI-Enabled ESM
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Enterprises across the U.S. are adopting enterprise service management (ESM) as a foundation for digital business transformation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® Enterprise Service Manageme...
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23.10.2025
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Ascendion Recognized as a Global Leader in the ISG Provider Lens® for Generative AI Services 2025
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Ascendion Named Global Leader:
ISG ranks Ascendion among the world's best in Generative AI strategy and delivery.
Turning Vision Into Velocity:...
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23.10.2025
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Ascendion Recognized as a Global Leader in the ISG Provider Lens® for Generative AI Services 2025
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Ascendion Named Global Leader:
ISG ranks Ascendion among the world's best in Generative AI strategy and delivery.
Turning Vision Into Velocity:...
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23.10.2025
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Ascendion Recognized as a Global Leader in the ISG Provider Lens® for Generative AI Services 2025
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Ascendion Named Global Leader:
ISG ranks Ascendion among the world's best in Generative AI strategy and delivery.
Turning Vision Into Velocity:...
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23.10.2025
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AI-Driven Tools Boost U.S. Medical Device Development
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U.S. medical device companies are adopting digital-first and patient-centric operating models to accelerate innovation while meeting rising compliance and cybersecurity requirements, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Th...
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23.10.2025
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Enterprises Embrace GenAI with Diverse Strategies
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Enterprise implementations of generative AI (GenAI) have evolved over the past year from proof-of-concept experiments to production deployments, with organizations seeking different provider partners and outcomes based on their needs and capabilities, according to new research reports published today by Information Services Group (ISG) (Nasdaq: II...
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23.10.2025
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ISG Announces 2025 ISG Paragon Awards™ Asia Finalists
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced the finalists for the inaugural 2025 ISG Paragon Awards™ Asia, which recognize innovative approaches that help enterprises leverage technology to make a significant and lasting impact on their businesses.
Winners will be se...
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23.10.2025
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Workday Expands to Meet Enterprise Needs in Asia Pacific
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Enterprises across Asia Pacific are rapidly adopting Workday solutions to modernize their technology stacks and remain competitive in complex, rapidly changing markets, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Pro...
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21.10.2025
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AI Transforms Asia Pacific Application Development
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Enterprises across the Asia Pacific region are rapidly incorporating AI into their application development and maintenance (ADM) operations, changing how applications are built, tested and maintained, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and a...
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20.10.2025
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Enterprises Shift VMware Strategies Amid Disruptions
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Enterprises users of VMware are modifying their IT environments as they adapt to changing options for licensing and provider services following the company’s 2023 acquisition by Broadcom, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm....
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17.10.2025
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GenAI, Hybrid Work Change U.S. Public Sector Workplaces
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The U.S. public sector is changing the way it envisions and implements digital workplace services as agencies integrate generative AI (GenAI), experience management and structured hybrid work models into their operational strategies, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-c...
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17.10.2025
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Providers Help U.S. Firms Bring Applications into AI Era
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U.S. enterprises are changing the way they carry out application development and maintenance (ADM), including closer engagement with service providers, as AI opens up new possibilities for efficiency and agility, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology re...
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17.10.2025
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Europe Embraces AI-Driven Workday Optimization
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European enterprises that have migrated to the cloud-based Workday platform are now optimizing their Workday deployments to achieve better business outcomes, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens®...
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16.10.2025
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GenAI Transforms Application Services, Development in Brazil
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The addition of generative AI (GenAI) to application development and management services is delivering significant new benefits to enterprises in Brazil, improving efficiency, speed and quality, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisor...
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16.10.2025
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AI Taking Central Role in European Application Services
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The application development and maintenance (ADM) market in Europe is fundamentally evolving as generative AI (GenAI) becomes instrumental in emerging service delivery models, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025...
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16.10.2025
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AI, Hybrid Work, ESG Reshape Australian Workplaces
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Australian enterprises are reimagining their digital workplace environments through the combined adoption of generative AI (GenAI), hybrid work modes and sustainability-focused innovation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm...
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